Shipping Policy

Where we deliver

We deliver to business addresses in Singapore. If you need delivery outside Singapore, say so in your enquiry and we will tell you whether we can arrange it for that order.

Delivery cost and timing

Delivery cost and lead time depend on the size of the order and the stock position, so they are confirmed in the quotation for each order rather than set out here.

Items held in stock in Singapore ship sooner than items we bring in to order. Where an item has to be brought in, we will tell you the expected timing before you confirm the order.

When your order ships

We prepare orders on working days, Monday to Friday, excluding Singapore public holidays. We will tell you when your order has been dispatched and pass on any tracking reference our courier provides.

Receiving your delivery

Please make sure someone can receive the delivery at the address and during the hours you give us. If a delivery cannot be completed because nobody is available, the courier may attempt redelivery and a further charge may apply.

Please check the goods on delivery and tell us within three working days if anything is missing or damaged, so that we can take it up with the courier in time.

Risk

Risk in the goods passes to you when they are delivered to the address you gave us.